Privacy policy


  1. In accordance with the current legislation of personal data protection, we inform you that the data that USER will voluntarily provide shall be processed by ELEFANTINA S.L., with registered office located at C/ Clara del Rey, 34, 28002 Madrid, Spain and VAT number B-84337971, in order to apply the purchase agreement among the parties, including: USER’s identification, the necessary procedures to complete the PRODUCT purchase order, the shipping procedure, the management of possible exchange and/ or returns, the carrying out of satisfaction surveys, etc.
  2. The legitimacy for data processing relies on the execution of the purchase agreement binding both parties. Carrying out satisfaction surveys may be executed according to the legitimate interest of ACERO&LEYVA in the performance of its own commercial activity. Such data shall be processed during the necessary time to manage the PRODUCT purchase, including posible returns, complaints or claims related to the PRODUCT purchase or a particular service and during the delays provided by the applicable legislation.
  3. In the framework of this agreement, and for the intended purposes, the USER expressly authorises ACERO&LEYVA to communicate his/ her data to financial entities, entities related to fraud and prevention, tech sevices providers, logistic, shipping and delivery providers and partners, marketing and customer services providers and any other provider and/ or partner which activities are essential to manage the PRODUCT purchase and shipping procedures.
  4. The USER may exercise his/ her rights related to access, rectification, deletion, portability and limitation or opposition to the data processing by written to the registered office of ACERO&LEYVA or sending an email to, with a copy of ID or any other identification document. Likewise, he/ she may request the withdrawal of consent and claim to the relevant Control Authority, in such case, the Spanish Agency of Data Protection (